Terms & Conditions

By purchasing the ticket, you (“Ticket Holder”) agree to be bound by the Terms and Conditions of sale specified herein and any other provision as may be specified from time to time by (“Promoter”) or venue management or owner (”Venue Owner”). The Promoter / Venue Owner, their agents or employees shall not be liable for any death, personal injury (unless caused by negligence of The Promoter / Venue Owner or its agents and employees), loss damage however caused while in the venue nor are they liable for any complaints, claims, refunds, or exchange for any reason, including without limitation, cancellation or postponement of the event. Booking fees and handling fees shall not be refundable. Any refunds shall be made only at Promoter’s discretion. Tickets are sold subject to the following conditions: Once sale is completed, no exchange of tickets will be made. No refunds will be made except pursuant to event postponement or cancellation and at Promoter’s discretion. Lost ticket/s will not be replaced or refunded.Entry will be refused if tickets have been found to be tampered, counterfeited, and/or not purchased from an authorised point of sale. Over 18’s only event with the right to refuse admission to anyone without the correct identification. No refunds will be made for ignorance of these restrictions. Venue conditions of entry are displayed at the venue. The Promoter / Venue Owner reserves the right, without refund or compensation, to refuse admission/evict any person(s) whose conduct is disorderly or inappropriate. The Promoter may add, withdraw or substitute artistes and/or vary advertised programmes, event times, seating arrangements, audience capacity without prior notice. The Promoter/Venue Owner may use the ticket holder’s image or likeness in any live or recorded video display, picture, publicity material or website. The Promoter / Venue Owner reserves the right, without refund or compensation, to change the date of the event. The Promoter/Venue Owner may postpone, cancel, interrupt or stop the event due to adverse weather, dangerous situations, or any other causes beyond his reasonable control. The Ticket Holder agrees to submit to any searches for prohibited items including but not limited to weapons, controlled, dangerous and illegal substances. The Ticket Holder voluntarily assumes all risks and danger incidental to the event whether occuring prior to, during or subsequent to the actual event, including any death, personal injury, loss, damage, or liability. These terms and conditions are governed by and constructed in accordance with the laws of England and Wales and all disputes arising out of these conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales. The following items may not be brought in to the venue: Food, Drink, Glass, Nitrous Oxide, Portable Laser Equipment and Pens, Unauthorised Professional Film or Video Equipment, Audio Recorders, Sound systems, Sky Lanterns, Megaphones, Unofficial Tabards or Reflective Jackets, Air Horns, Spray Cans, Fireworks and Flares, Unauthorised items for trading, including any goods using unauthorised event logos. All Items will be confiscated and could result in ejection from the site.Camping, BBQs and fires are not permitted. X Music Festival operates a strict no re-entry policy so ensure you have everything you require on arrival.